Terms & Conditions
The Basics
We want everyone to have a fun and safe experience at The Sanctuary, so there are a few things we need to do to make sure that happens:
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Grip socks are mandatory for hygiene purposes on the reformer and health and safety.
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Reformers and any props used need to be wiped down after your class.
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Please advise the instructor if you have any injuries or conditions so exercises can be modified for you.
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If you are feeling unwell, please stay home and take care of yourself, and give as much notice as possible so someone else can fill your place.
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If it’s your first time doing Reformer Pilates you will be given a full rundown of the machine and how to use it properly and stay safe.
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You are required to drink water
Payment
Reformer Pilates:
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Single Class – $29.00 per person, per class,
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5 Class Package - $140.00
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10 Class Package - $270.00
You pay for your class when you book. Or a class will be taken off your regular pass.
Mat Pilates:
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1 Session - $15.00 per person, per class.
Cancellations
We are a small studio and have limited spaces per class, we are keen to make sure as many people as possible can attend a class each week:
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If you cancel with less than 24 hours’ notice, you will be charged for the class it will be taken off your class pass.
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If you are a No Show (don’t attend your class) you will be charged for the class or it will be taken off your class pass.
If you give at least 24 hours’ notice and have a class package, you can use this for your next class.
Health and Safety
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For the health and safety of clients of The Sanctuary we ask that you advise the instructor if you have any medical conditions and provide a medical certificate where necessary.
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If you are pregnant, please bring a signed medical consent from your Doctor before your first class.
Disclaimer
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Please look after your belongings at the studio, the studio is not responsible if anything goes missing.
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Please follow the instructions, and potential modifications offered during the class. The Sanctuary is not responsible for any injury.
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From time to time we may need to cancel a class due to illness, instructor availability, public holidays, or unforeseen circumstances. The Sanctuary reserves the right to cancel classes and we will give you as much notice as we are able to.